Privacy Policy

Introduction

Subaru of Pembroke Pines Parts knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

Information We Collect

Subaru of Pembroke Pines Parts is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website, including:

  • Personal information provided during checkout (name, shipping address, email, phone number)
  • Financial information (credit card number, expiration date) for billing and order fulfillment
  • Account information if you create an account on our site
  • Information submitted through contact forms, surveys, or customer service inquiries

Advertising & Remarketing

We may use your information, including your name, email address, and browsing behavior, to serve you targeted advertisements through advertising platforms. These ads may appear on search results pages or on websites that participate in advertising display networks. We may also use remarketing lists to show you ads based on your past interactions with our website.

You may opt out of personalized advertising by visiting Google Ad Settings or the Network Advertising Initiative opt-out page.

Email Communications

We may use the email address provided by you during checkout or through online forms to send you:

  • Order confirmations and shipping updates
  • Promotional offers, newsletters, and product information
  • Responses to inquiries and customer service communications

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

Analytics & IP Logging

Our website logs IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends, and administer the site. We track movement within the site, the pages from which you were referred, access times, and browser types. We use this information in aggregate and do not link it to you personally.

Cookies & Tracking Technologies

A cookie is a piece of data stored on your device containing information about your session. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to improve your experience, such as remembering your login and preferences.

This website uses the following tracking technologies:

  • Google Tag Manager — for managing tracking scripts
  • Google Analytics 4 — for website traffic analysis
  • Google Ads Remarketing — to show relevant ads on Google properties
  • Meta (Facebook) Pixel — for ad measurement and remarketing

If you reject cookies, you may still use our site, but some functionality may be limited.

Order Information

We request information from users on our order form, including contact information (name and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Sharing & Third Parties

We use third-party service providers to support our business operations:

  • Shipping companies to fulfill and deliver orders
  • Payment processors to securely handle credit card transactions
  • Analytics providers to help us understand website usage

These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. They are only permitted to use your information as necessary to provide these services.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline. When our order form asks users to enter sensitive information (such as credit card numbers), that information is encrypted and protected with industry-standard SSL encryption.

It is important for you to protect against unauthorized access to your personal information and to your computer. Be sure to sign off when finished using a shared computer and close the browser window.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing emails at any time

To exercise these rights, contact us at [email protected] or call (954) 443-2575.

Cookie Consent

When you first visit our website, you will be presented with a cookie consent notice. You can choose to accept or decline non-essential cookies. Essential cookies required for basic site functionality cannot be disabled. You can manage your cookie preferences at any time through your browser settings.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information
  • Non-discrimination for exercising your privacy rights

We do not sell personal information. To submit a CCPA request, email [email protected] with the subject line "CCPA Request" or call (954) 443-2575.

Do Not Sell My Personal Information: We do not sell, rent, or trade your personal information to third parties for monetary consideration.

International Visitors (GDPR)

If you are visiting from the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Data Retention

We retain different types of data for different periods:

  • Order and transaction data: 7 years (tax and warranty purposes)
  • Account information: as long as your account is active
  • Marketing and email preferences: until you opt out
  • Analytics data: 26 months
  • Customer service records: 3 years

You may request deletion of your data at any time by contacting us.

Children's Privacy

This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it immediately.

Links to Third Party Sites

Our site may include links to other websites that are not under our control. You should review the privacy policies of those websites before providing any personal information. This privacy statement applies solely to information collected by this website.

Policy Changes

Our business changes constantly, and our Privacy Notice may also change. If we decide to change our privacy policy, we will post the changes on this page with an updated effective date. We will never materially change our policies to make them less protective of customer information collected in the past without the consent of affected customers.

Last Updated: April 3, 2026

Contact

  • Business Name: Subaru of Pembroke Pines Parts
  • Address: 16100 Pines Blvd, Pembroke Pines, FL 33027
  • Email: [email protected]
  • Phone: (954) 443-2575
  • Hours: Monday-Friday 8:00AM-5:00PM, Saturday 8:00AM-4:00PM
  • Owned & Operated by Subaru of Pembroke Pines, an Authorized Subaru Dealer.